Government as a Platform

Accenture | mygov

Responsive Website Application

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challenge

How might we provide citizens with an integrated, engaging and frictionless way to interact with government services?

 

What We Did

  • Concept sprint planning and execution
  • Design research and experience design
  • Validation of ideas through extensive citizen interviews
  • Multiple-platform prototyping (desktop, mobile, chat)

 

Axure Prototype

 

User Journey & Scenarios

Sketches

Lots of Sketches

 
mygov-1v2.png

Outcome

We designed comprehensive service scenarios and built the basis of a minimally lovable product. This concept sparked additional project work that is currently being designed and developed for the state of Oklahoma.

Webflow Prototype

Demos